Relief for your service team
Customers handle routine requests themselves, and your team has time for the difficult cases.
Web applications & portals
Portals where customers do for themselves what they phone you for today.
What it is about
A customer portal pays off when customers can handle things there that they currently phone, email or wait for a call back about: update their details, download documents, book an appointment, check the status of an order. We build web applications and portals that run in the browser on any device and connect to your existing systems, from the CRM to the booking engine.
What’s included
- 01
Customer portals
Secure areas with contracts, invoices, orders and requests, connected to your back-end systems.
- 02
Partner and dealer portals
Franchisees, dealers or suppliers manage their own content while the brand stays under central control.
- 03
Self-service for citizens and members
Forms, events and directories that clubs or members keep up to date themselves.
- 04
Web apps for mobile
Applications that behave like an app on a phone and need no app store.
What you get
Data from one source
What customers or partners change in the portal goes straight into your system, so nobody has to retype it.
Work
