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Convecto

AI assistants & agents

AI assistants that know what your company knows.

Employee working with an AI assistant on a laptop

What it is about

A general chatbot knows the internet but not your product manuals, your price lists or the answer your support team writes for the twentieth time. We build assistants that draw on your documents and systems, cite their sources and ask when evidence is missing. Agents go a step further. They open tickets, fill in forms or trigger processes, with approvals wherever a person has to decide.

What’s included

  1. 01

    Knowledge assistants

    Questions to manuals, policies and project archives, answered with sources.

  2. 02

    Customer-facing assistants

    On your website or portal, handing over to a person when the case calls for it.

  3. 03

    Drafts in your house style

    Newsletters, proposals or replies to enquiries, prepared for approval.

  4. 04

    Agents with tools

    Access to CRM, ticket system or calendar, with approval levels and a log.

  5. 05

    Model and data protection

    We choose the model and hosting to match your data protection and confidentiality requirements.

What you get

Answers faster

Staff ask the assistant instead of searching shared drives and inboxes.

More time in customer service

The assistant answers routine questions, and your team takes the cases that need experience.

Traceable

Every answer cites its source, and every action an agent takes is logged.

Work

Projects where we did exactly this

All projects
All services in AI transformation